Information on handling Covid-19
Extended cancellation option COVID-19
due to the situation with the corona virus we would like to assure you that all new and existing bookings for a stay until 11.04.2021 and for the coming summer season 2021 can be cancelled free of charge until 30 days before arrival without giving reasons. If a journey or a stay is not possible due to restrictions caused by the Corona virus, we guarantee a free cancellation until the day of arrival.
In concrete terms this means for you in case of cancellation:
- Up to 30 days before arrival free of charge
- 29 to 14 days before arrival 30% cancellation fee from the travel price
- 13 to 7 days before arrival 50% cancellation fee from the tour price
- From 6 days and in case of no-show 90% cancellation fee of the travel price
If you cancel within 30
days of scheduled arrival, your host guarantees you NO CANCELLATION CHARGES if
any of the following apply:
- The “Corona Warning Light”
operated by the Austrian Federal Government now classifies your intended
holiday destination as a RED ZONE
- A Level 6 travel warning has
been issued for the guest’s own home country or home district.
- The border to Austria is
closed and entry is no longer possible.
- The foreign ministry of the
guest’s home country has issued a travel warning for our holiday
region/district with an advisory against non-essential travel. Travel to
Austria for holiday purposes is not possible.
- The guest or other persons living
in the same household have tested positive for corona (medical
certification of this fact may not be more than 48 hours old) or a
government-ordered quarantine remains in effect at the previously
scheduled time of arrival. In this case, the guest is required to present
the host with appropriate documentation of the circumstances.
So you can already book your planned vacation without risk despite the uncertainty.
Winter vacation and skiing in times of Corona
Measures in the hotel
One thing is certain - we are well prepared.
- There is a general obligation to wear a mouth and nose protector throughout the house
- All employees always wear mouth-nose protection / visors
- Disinfectant dispensers are available
- We are happy to offer our guests disposable masks on request
- The minimum distance to the adjacent tables is given
- All menus are disinfected after each guest
- Regular ventilation of all rooms and regular disinfection of door handles
- In the Kirchenwirt-Spa the minimum distance is given for the loungers
- Limited number of guests in the Kirchenwirt-Spa
Measures in our vacation region
Winter is approaching with great strides and with it the anticipation of the glittering snow, the wildly romantic horse-drawn sleigh rides and the perfectly groomed cross-country ski trails.
From today's point of view an almost unlimited ski operation is possible in the skiing area Ski amadé and thus nothing stands in the way of a snow-rich and beautiful ski and winter vacation.
Current information about the winter season 2020/2021 on www.schladming-dachstein.at
Measures and rules for Covid-19 on www.schladming-dachstein.at
The Corona safety measures for ski operation in Ski amadé can be found here
Safe together in the ski area | Ski passes are available at the Hotel!